FREQUENTLY ASKED QUESTIONS (faqS)
How do I place an order?
In order to place an order, you are requested to share the details of your academic project with us via email at firstname.lastname@example.org or the ‘contact us’ form first. Afterward, we will review the project requirements and come up with a price quotation along with a deadline for completing the project in question. Once we have mutually agreed to the terms of the project, a PayPal invoice would be emailed to you. As soon as the payment is made in full, your project would be assigned to a native English-speaking faculty member with expertise in your subject field.
How long will it take for my order to be completed?
It depends on a number of factors, including the length of the document, the type of service you have chosen, and our work backlog.
Needless to say that it will take more time for a document to be completed if it is long in length.
The turnaround time would also vary depending on whether you have opted for our editing service or proofreading service or data analysis service.
Last but not least, the deadline for completing a document would also depend on our work capacity. Given the fact that our elite academic team comprises of only hand-picked native English-speaking faculty members from the reputed North American, British and Australian universities, our work capacity is limited somehow. Due to this reason, we work with only a limited number of clients at any given point in time. This means that we stop accepting any new orders as soon as our maximum work capacity is reached.
So, we request you to first send us the details of your project. After reviewing your work request, we will share with you a price quotation along with a deadline for completing the job in question. If the quoted deadline and other terms of the project are agreeable to you, we will proceed to book your order. Briefly speaking, our turnaround time would normally range between 2 weeks and 6 weeks.
Will my order be processed or worked on by a native English speaker?
Yes. Please note that our elite academic team is made up of only native English-speaking faculty members from North American, British and Australian universities.
Does your academic team have editors and proofreaders that are well-versed in US English, Canadian English, UK English, and Australian English?
Yes. We know all about color and colour, metres and meters, and vacation and holiday. Just let us know what type of English you would like us to use when working on your order and we will do likewise.
Could I place an order with www.bookmyphdeditor.com even if I live in another country?
Yes, we help PhD and Master-level students from across the globe communicate their research ideas effectively and clearly by providing top quality editing, proofreading and data analysis services. Irrespective of where you are located in this world, you are able to use our services as long as you have a valid credit card or a PayPal account.
Are you able to translate a document (written in my native language) into English for me before editing or proofreading the same?
We regret to say that we do not offer translation services at the moment. Hence, you may want to hire someone else to translate your document from your native language into English. Our elite academic team consists of only native English speakers and hence, we can only help you edit or proofread a document that is already written in the English language.
I have used a translation software to translate my document (drafted in my native language) into English. Are you able to help me edit or proofread this kind of translated English document?
Unfortunately, we are unable to assist you with editing or proofreading any such document. This is purely because of the fact that translations done using any piece of translation software do not make sense most of the time. What such software does is that it simply translates the words of your document (drafted in your native language) into English without understanding the actual meaning that your document aims at conveying to its target audience.
We would recommend you to hire a professional translator to have your document translated into English appropriately. After the document is duly translated, please contact us and we would be more than happy to assist you with editing or proofreading the same.
In addition to PhD students, do you offer academic support to Master-level students?
Yes, we do help master-level or postgraduate students with their thesis or dissertation by offering top-quality editing, proofreading, and data analysis services. Please feel free to share the details of your project with us via email at email@example.com or the ‘contact us’ form and we will be happy to look into the same for you.
What are the various types of service that you offer to PhD students whose first language is not English?
We offer top-quality editing, proofreading and data analysis services to non-native English-speaking PhD students from across the globe at a premium. For more information, please check out the details of each and every type of PhD-dedicated service we have on offer in the below-given space:
Simply click on the service that is right for you and you can get a free quote today.
Why should I choose www.bookmyphdeditor.com for my academic needs over any of its competitors?
When it comes to PhD-dedicated editing, proofreading, and data analysis services, we simply stand out in the crowd due to the numerous advantages we have over our competitors. Please feel free to check out the top 6 reasons as to why our existing clients love doing business with us over and over.
Are you able to help me get my article ready for publication?
Yes, our elite academic team comprising of native English-speaking PhDs would be happy to help you get published by offering a top-quality PhD Publication Editing Service.
What style guides do you have expertise in?
We are able to work with the following style guides:
- American Psychological Association (APA)
- Modern Language Association (MLA)
I am going to submit my research paper to a specific journal. Are you able to make my paper conform to this journal’s style guidelines?
Yes, we can definitely help you apply the style guidelines of your target journal to your research paper. Please share a link to the specific style guidelines which you would like us to follow, and we will use the same when working on your order.
My deadline is sooner than the turnaround time on your quote. Is there any way you can process my order faster?
Given the fact that our elite academic team comprises of only hand-picked native English-speaking faculty members from the reputed North American, British and Australian universities, our work capacity is limited somehow. Due to this reason, we have to decline a number of projects where we cannot possibly honour the clients’ expected delivery dates.
If we were to do your work quicker, it would simply mean compromising on the work quality or missing out on the deadline for another client and this is something we cannot do.
Hence, we would urge you to get your work done by someone else if you need it to be completed before the deadline or turnaround time mentioned on our quote. In case you would like a native English-speaking faculty member from a reputed North American or British or Australian university to complete your task to the highest PhD standards, you will have to give us sufficient amount of time to do so.
Is your website secure?
Yes. Our website uses an encryption protocol called Secure Sockets Layer, commonly known as SSL, for any communication between your computer and our website.
Do you charge sales tax?
If you reside in Canada, your orders with www.bookmyphdeditor.com are subject to the Goods and Services Tax (GST) at 5% or the Harmonised Sales Tax applicable in your province. In case you live in the province of Quebec, your purchase orders are subject to the GST at 5% and the Quebec Sales Tax (QST) at 9.9975%.
We do not charge any sales tax automatically if you live outside Canada.
Who processes the payment?
We use Stripe and PayPal to accept payments from the clients at the moment.
How do you make sure that my details are secure?
As mentioned earlier, we use an industry-recognized encryption protocol (i.e. SSL) that facilitates communication between your computer and our website. Every time you make a payment using your credit card, your card details, instead of being stored on our servers, are securely communicated to our payment processor (i.e. Stripe or PayPal) and your bank in an encrypted manner. So, you can rest assured that you are dealing with a safe and reliable website.
When do I pay for your service?
After you have shared the details of your project with us, we will assess the total volume of the required work. Based on our assessment of your academic requirements, we will share a price quotation along with a delivery date. If the terms of the project are agreeable to you, we will email you an invoice for the previously agreed sum of money. Once the invoice is paid in full, your order will be assigned to a native English-speaking faculty member with expertise in your subject area. So, the long and short of everything is that you will need to pay for our service in full before we actually start working on your project.
Would you write my research paper if I gave you all my research notes?
No, we cannot produce a draft from scratch for you. With that said, we can give your academic work a thorough content edit to help you bring the quality of your research paper to the required academic standards before you finally submit it to your university. But, we need to see a complete draft first.
What if I am not satisfied with the work that was done by one of your team members?
Customer satisfaction is our utmost priority. We are committed to always providing the highest quality of work to our clients. So, if you have any concerns in relation to the piece of work that was recently submitted to you, please feel free to email us the details of your concern at firstname.lastname@example.org and we will try to address the same in the best possible manner soon after.
What is your amendment policy?
At www.bookmyphdeditor.com, we adhere to a fair-for-all amendment policy. Please see below the details of the same for your reference.
As mentioned earlier, we will give you a price quotation along with a deadline after assessing your academic requirements thoroughly. Once you have agreed to the price quotation, the deadline and the scope of the required work, an invoice would be emailed to you so as to enable you to place an order with us. Soon after the invoice is paid in full, your project is assigned to a native English-speaking faculty member with expertise in your subject area.
In case you wish to add on to your original set of requirements after we have shared a price quotation or an invoice with you, such kind of change in the previously discussed scope of work would have to be accompanied by a proportional increase in the price.
Basically, we use your original set of instructions as the base when it comes to determining if a specific amendment request of yours would be free or chargeable.
We would like to maintain here that the onus of providing us with detailed and clear set of instruction for any academic project lies with you. Afterward, it would be entirely our responsibility to get your work done in line with your original set of instructions in a meticulous manner.
To explain the amendment rules in a simpler way, we are going to break these down into easy-to-understand points:
- The first point for you to keep in mind is that free amendments would be provided to you if any part of your original set of instructions was completely missed out or inadequately addressed by a native English-speaking faculty member from our elite academic team whereas any kind of new request from your side would be considered as a new piece of work and the same would be charged for separately (in accordance with our price plan).
- If it turns out later that any part of your work instructions was impractical or impossible to follow, we would simply ignore that piece of instruction to keep the quality of your academic paper intact. You would also be duly notified of such wilful omission along with a proper explanation.
- You need to share your feedback with us on the completed draft within 3 weeks of the original submission in order to claim your free amendments. In case you come back to us with an amendment request after 3 weeks have passed, we will incorporate the requested changes into your draft as long as we are duly paid for such amendments.
- If you request for an amendment in relation to a piece of instruction or comment that has already been addressed by a native English-speaking faculty member from our academic team in an adequate manner, such amendment request would have to be paid for separately.